Commercial Services

Northwestern Ohio Security Systems, Inc. is a completely self-sufficient low-voltage systems integrator.

Our comprehensive team works with you from start to finish: design, budget, plan, permit, install, train, monitor, maintain, and support. We endeavor to understand your needs and work together to complete your project on time, on scope, and within budget. We specialize in the following systems:

Access Control | Fire Alarm | Intercom | Security | Video Surveillance

Custom System Design

Custom System Design

Our Design Team works diligently to offer you the most cost-effective solution by applying the best products on the market. We create professionally engineered and drafted project design documents to ensure the final results are completed to specifications and in accordance with all applicable codes (NFPA 72, UL Listings, Ohio Building Code). We offer:

Floor plans
Device location drawings
Wiring diagrams
Product data and installation sheets
Permit submittal packets
Installation & Project Management

Installation & Project Management

Our highly skilled Installation Team will ensure your system is installed and configured as required, and end-users are appropriately trained. Our Project Managers ensure continual communication with each customer and see the project through from start to finish. While the majority of our projects are located throughout the state of Ohio, we also manage system installations across the nation.

Monitoring

Monitoring

We offer a wide range of business monitoring services and features, including:

Security System
Monitoring
Fire Alarm Monitoring
Fire Alarm Inspections
Camera System
Inspections & Cleaning
Panic Alarm Testing
Dashboard Monitoring of Milestone Systems
Video Surveillance Monitoring on Analytics
Text Alerts
Service

Service

Customer satisfaction is our #1 goal; that’s why we offer 24-Hour Live Service & Support. We rely on our experienced, trained and certified Service Team to maintain high-quality customer satisfaction for all maintenance and inspection requests. To keep your system maintained and working year after year, we offer:

Time & Material – No Contract
Labor Only Contract
Pre-purchased Block of Labor Hours
Maintenance & Extended Warranty Contracts

Maintenance & Extended Warranty Contracts

Full system coverage to include Parts and Labor during normal business hours. Also includes:

Priority Response
Guaranteed Response Times
Milestone and/or S2 Software Upgrades
Help Desk Support
Discounts on Moves, Adds, and Changes
Spare Parts Package Option
Technical Support & Help Desk

Technical Support & Help Desk

The NWOSS Help Desk is remote support for Milestone and S2 software systems.

Milestone Annual Support Agreements
S2 Annual Support Agreements
Microsoft Updates
Help Desk Support Agreements
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